Returns & Exchanges
At Www, we want you to be completely satisfied with your beauty purchase. If you are not happy with your order, we offer a 30-day window for returns and exchanges on most products.
Initiate Your Request
Log into your account portal and select the items you wish to return to receive a unique Return Authorization Number.
Prepare the Package
Place the unused or gently used products in their original packaging, ensuring all safety seals and components are included.
Affix Shipping Label
Print the prepaid shipping label provided via email and securely attach it to the outside of your return parcel.
Receive Your Refund
Once our quality control team inspects your return, a refund will be issued to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing